In today’s climate of tight margins and even tighter lead times it is increasingly important to have reliable support in place.
QPS have been providing technical support to the wide-format inkjet market for many years.
Problems are solved quickly with minimal fuss by experienced engineers working from dedicated, fully equipped vehicles. They are backed up by a comprehensive and extensive spare parts inventory which can be called on at anytime.
For customers requiring a structured approach to technical support and peace of mind, we provide a range of tailored Service Contracts.
Bronze Support Contract
- Unlimited Telephone Support
- All Labour
- Parts Excluded
- All Travel to Site - UK Mainland
- 1 Service Visit per Year
- 2 Day Callout Response Target
- Free Pre-Contract Printer Survey
Silver Support Contract
- Unlimited Telephone Support
- All Labour
- All Parts included *
- All Travel to Site - UK Mainland
- 1 Service Visit per Year
- 2 Day Callout Response Target
- Free Pre-Contract Printer Survey
Gold Support Contract
- Unlimited Telephone Support
- All Labour
- All Parts included
- All Travel to Site - UK Mainland
- 2 Service Visits per Year
- 1 Day Callout Response Target
- Free Pre-Contract Printer Survey
Please contact us on Tel: 01704 897575 for a detailed quotation for your specific wide format printer.
Pay-as-you-Go Support Provision
- We are also happy to provide technical support on an ad-hoc basis.
- Time, labour and parts are chargeable.
- Call Tel: 01704 897575 for details or with questions.
Spares & Accessories
- Print Heads and Scan Motors for many common wide format printers are available from stock.
- We also carry common consumable parts in stock, including Cap Tops, Ink Dampers, Wipers, Flush Sponges etc,.
- Service kits and basic printer self-care equipment and accessories are available
- Harder to find parts for your printer can be sourced and supplied at competitive prices
* Subject to our terms and conditions of service, a copy of which is available on request.
