TEL: 01704 897575

qps service

 

In today’s climate of tight margins and even tighter lead times it is increasingly important to have reliable support in place.

QPS have been providing technical support to the wide-format inkjet market for many years.

Problems are solved quickly with minimal fuss by experienced engineers working from dedicated, fully equipped vehicles. They are backed up by a comprehensive and extensive spare parts inventory which can be called on at anytime.

For customers requiring a structured approach to technical support and peace of mind, we provide a range of tailored Service Contracts.

bronze silver gold

Bronze Support Contract

  • Unlimited Telephone Support
  • All Labour
  • Parts Excluded
  • All Travel to Site - UK Mainland
  • 1 Service Visit per Year
  • 2 Day Callout Response Target
  • Free Pre-Contract Printer Survey

 

Silver Support Contract

  • Unlimited Telephone Support
  • All Labour
  • All Parts included *
  • All Travel to Site - UK Mainland
  • 1 Service Visit per Year
  • 2 Day Callout Response Target
  • Free Pre-Contract Printer Survey

 

Gold Support Contract

  • Unlimited Telephone Support
  • All Labour
  • All Parts included
  • All Travel to Site - UK Mainland
  • 2 Service Visits per Year
  • 1 Day Callout Response Target
  • Free Pre-Contract Printer Survey

 

Please contact us on Tel: 01704 897575 for a detailed quotation for your specific wide format printer.

 

Pay-as-you-Go Support Provision

  • We are also happy to provide technical support on an ad-hoc basis.
  • Time, labour and parts are chargeable.
  • Call Tel: 01704 897575 for details or with questions.

 

 printhead

Spares & Accessories

  • Print Heads and Scan Motors for many common wide format printers are available from stock.
  • We also carry common consumable parts in stock, including Cap Tops, Ink Dampers, Wipers, Flush Sponges etc,.
  • Service kits and basic printer self-care equipment and accessories are available
  • Harder to find parts for your printer can be sourced and supplied at competitive prices

 

 * Subject to our terms and conditions of service, a copy of which is available on request.

 

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